Agence Togo Digital

Department: Digital Factory

Location: Agence Togo Digital, Lomé, Togo

Reporting Manager: Head of DevOps

Functional Collaborations: Architecture and Compliance team, PMO and Change Management team, Development and Testing teams, Infrastructure teams, Security teams, Business units, IT service providers, client administrations

Positions available: 1

Main Mission

Within the framework of the Togolese Administration's accelerated digitalization program, and under the responsibility of the Head of DevOps, the Senior DevOps Project Manager will be responsible for supervising all deployment and platform maintenance activities under the said program.

His/her mission will be to guarantee the effective implementation of Continuous Integration (CI) and Continuous Deployment (CD) practices, the automation of technical processes, the monitoring and observability of application environments, as well as the reliability, security, availability, and performance of the deployed systems.

He/she will ensure seamless coordination between development, infrastructure, security, operations teams, and business stakeholders in order to promote a DevOps culture focused on collaboration, agility, quality, automation, and operational excellence.

In the execution of their duties, the Senior DevOps Project Manager is expected to deliver or participate in the validation of the following key outputs, depending on the specific typology of the projects under their purview:

CI/CD Pipeline Documentation: integration, deployment, rollback strategies, automated testing hooks, and release version management;
Automated Infrastructure Documentation: Infrastructure as Code (IaC) scripts, configurations, technical runbooks, and repositories;
System Monitoring & Observability Dashboards;
Performance, Availability, and Reliability Metrics: KPIs, SLAs, SLOs, incident rates, and Mean Time to Resolution (MTTR);
Periodic Health Reports on the availability, performance, security, and reliability of the application environments deployed under the accelerated digitalization initiative;
Incident Management Plans: escalation procedures, post-mortem analysis reports, and root-cause corrective action plans;
Disaster Recovery (DRP) and Business Continuity Plans (BCP);
Operations, Automation, and Production Release Runbooks;
DevSecOps Technical, Security, and Compliance Audit Reports;
Continuous Improvement Roadmaps for DevOps organizational practices.

Responsibilities

1. Contribution to DevOps Strategy Definition and Implementation

Define, structure, and execute ATD’s overarching DevOps blueprint and strategy.
Formalize standard operating procedures, tooling choices, and DevOps processes to be applied across the government's accelerated digitalization program.
Cultivate an institutional DevOps culture rooted in matrix collaboration, automation, high software quality, security shifting-left, and continuous optimization.
Align DevOps practices with project roadmaps, business workflows, and technical guidelines outlined in statements of work.
Standardize and professionalize integration, deployment, platform operations, and systems monitoring cycles.

2. Engineering and Supervision of CI/CD Pipelines

Design, deploy, audit, and optimize automated CI/CD pipelines.
Architect automation mechanisms for builds, testing modules, staging deployments, canary/blue-green validations, and automated rollbacks.
Ensure the reliability, strict traceability, and cryptographic security of application delivery chains.
Oversee semantic version control, branching strategies, environment isolation, and deployment artifact management.
Coach and guide development teams in adopting modern CI/CD patterns and hygiene.

3. Infrastructure Automation and Environment Management

Supervise the orchestration and maintenance of automated infrastructure environments using Infrastructure as Code (IaC) principles.
Manage sandboxed environments across development, testing, staging, pre-production, and production tiers.
Ensure absolute consistency, strict reproducibility, and high stability across technical environments.
Drive the end-to-end automation of environment provisioning, configuration management, software deployment, and maintenance routines.
Optimize underlying application architectures for runtime performance, elastic scalability, high availability, and cloud expenditure efficiency.

4. Monitoring, Supervision, and Observability

Contribute to setting up advanced distributed monitoring, structured logging, intelligent alerting, and deep systems observability stacks.
Define, track, and interpret real-time system metrics for availability, latency, reliability, and Quality of Service (QoS).
Author custom dashboards to provide deep visibility into the health of runtime platforms and applications.
Identify early signs of system degradation or resource exhaustion and engineer preemptive remedies.
Generate regular technical reports detailing underlying platform performance indicators.

5. DevSecOps, Information Security, and Technical Compliance

Embed security architectures directly into CI/CD pipelines, technical environments, and operational workflows.
Collaborate closely with CyberSecurity teams to enforce DevSecOps gatekeeping controls within code delivery structures.
Ensure that regulatory data privacy, confidentiality, and institutional compliance criteria are fully respected during automated deployments.
Integrate automated security scanning directly into pipelines: static/dynamic vulnerability analysis (SAST/DAST), software dependency scanning, secrets management, and container image auditing.
Participate in deep-dive technical and security reviews of runtime environments.

6. Incident Management, Continuity of Operations, and Post-Mortems

Support technical incident response efforts affecting application environments and automated deployment pipelines.
Coordinate cross-functional resolution cells alongside target engineering, cloud infrastructure, and software teams.
Lead or supervise blameless post-mortem investigations following major outages or production regressions.
Formulate and implement definitive corrective and preventive action plans (CAPA).
Participate in defining and sharpening fallback architectures, server restorations, and Business Continuity/Disaster Recovery (BCP/DRP) execution drills.
Leverage incident feedback to permanently strengthen DevOps framework resilience.

7. Cross-Functional Coordination and Change Management

Supervise and mentor DevOps engineers and resources allocated to the digitization program.
Serve as the core collaborative bridge between development, cloud infrastructure, security, operations, business units, and the PMO.
Streamline information exchange and bridge semantic gaps between highly technical teams and functional business leaders.
Support teams through the cultural and tooling adoption curves of automated DevOps methodologies.
Design and drive upskilling initiatives for internal resources regarding automation frameworks, CI/CD patterns, and observability mechanics.

8. Quality Assurance and Technology Watch

Quality control technical artifacts and delivery documentation produced across DevOps cycles.
Enforce absolute compliance with ATD’s engineering standards, operational baselines, and runtime architectural designs.
Participate in drafting the Agency's technical standards and modern systems operations guidelines.
Maintain a sharp, continuous technology watch on emerging cloud-native toolsets, system architectures, and DevSecOps paradigms.
Formulate architectural proposals aimed at increasing system throughput, tightening security postures, driving deeper automation, and boosting operational maturity.

Required Skills

CI/CD Mastery: Expert-level command of continuous integration and automation engines (e.g., GitLab CI, Jenkins, GitHub Actions, Azure DevOps).
Infrastructure as Code (IaC): Deep configuration management and declarative provisioning skills (e.g., Terraform, Ansible).
Containerization & Orchestration: Solid production-level experience managing container runtimes and enterprise clusters (e.g., Docker, Kubernetes).
Observability Stacks: Advanced knowledge of metrics collection, distributed tracing, and centralized log aggregation tools (e.g., Prometheus, Grafana, ELK, Loki, Zabbix).
Security Shift-Left: Thorough understanding of DevSecOps compliance automation, vulnerability scanners, and automated secrets injection patterns.
Modern Architectures: Sharp knowledge of distributed computing patterns, cloud-native frameworks, microservices, API gatekeeping, and cloud topology.
Systems & Networking Fundamentals: Sound understanding of low-level OS kernels (Linux), networking layers, routing, distributed databases, and security perimeters.
Code Literacy: Ability to inspect, debug, and challenge source scripts in multiple development languages or technical layers.
SRE Metrics Management: Ability to architect, measure, and act upon telemetry metrics (KPIs, SLAs, SLOs, SLIs, MTTR, error budgets).
Leadership & Strategy: Proven capacity to orchestrate critical incident rooms, lead blameless post-mortems, author clear documentation, and lead technical transformations within complex, high-pressure public sector ecosystems.
Agile Integration: Seamless adaptability to Scrum/Kanban cycles and matrixed environments.

Qualifications

Education: Master’s degree (BAC+5) in Computer Science, Software Engineering, Information Systems Management, or an equivalent technical engineering field.
Professional Experience: A minimum of 5 years of experience in enterprise IT, with a significant, proven track record explicitly within a DevOps, SRE, or cloud-native environment.
Proven Track Record: Confirmed success leading or coordinating engineering teams, constructing complex CI/CD platforms, deploying automated environments, and scaling monitoring grids.
Sector Context: Experience navigating high-density environments (public administrations, financial institutions, critical systems, or high-availability consumer platforms) is required. Working with public sector transformation actors is a definitive asset.
Professional Certifications: Industry certifications in DevOps, cloud architectures, or project frameworks are highly regarded (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer, CKA/CKAD Kubernetes, Terraform Associate, ITIL, Scrum Master, PMP).

Job Requirements and Challenges

Operating in a continuous-delivery matrix, requiring simultaneous interaction with development, infrastructure, cybersecurity, business units, and the PMO.
Managing uncompromising targets for uptime, system response latencies, data security parameters, elastic scalability, and infrastructure durability.
High availability required to handle high-stakes production emergencies, severe outages, performance degradation, or critical deployment windows.
Uncompromising adherence to government-grade data protection, confidentiality, and national digital security protocols.
Responsibility for driving an active technological watch in an engineered field that evolves at a rapid pace.
Operating under tight delivery schedules dictated by political, institutional, and multi-actor public frameworks.
Bearing direct technical accountability for the operational stability, systemic reliability, and continuity of national-scale public digital services across the ATD ecosystem.

Senior IT DevOps Project Manager